What People Are Saying


Dear Tim:
Thank you for the excellent service on my 2004 Toyota Solara. My accident began as a traumatic situation, however, with your professionalism and wonderful customer service my situation improved greatly.  My car looks like new and it runs great too!

GEORGE R. : MAY 23, 2011

Praises to Mr. Tim Flannigan and his team at Harwood Heights Auto Body.
I was very satisfied with the work performed on my vehicle.
Mr. Flannigan went out of his way to make certain I was pleased with the work performed,  which I consider to be above and beyond my expectations.
(Tim, This is a copy of the letter I sent to State Farm.  Again, thank you very much for all you’ve done.)

FRANK F. S. : JUNE 21, 2010

I am writting this letter to Thank You for the superb work you did on my Lincoln Town Car, after it was damaged on the right side.  I also had you do additional work on the car while it was in your care.
My wife and I were very pleased with how the car looked when you were finished with it.  We were pleasently surprised with the detailing on the inside as well as your fixing the inside roof cover.The Lincoln looks like a brand new car.  We have received many compliments on the car since we’ve had it at your establishment.
I would recommend your company to anyone, anytime.  You were efficient, your work superb and you were easy to deal with.

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Thanks so much for giving our 1997 Lincoln Town Car new life.

JANE S. : NOVEMBER 11, 2010

All Harwood Heights Employees
Just a note of thanks for again restoring my vehicle and mind back to its original state!  From the time a customer walks into your office to the time of picking up the vehicle, Harwood Heights Auto Body personnel makes being a customer a pleasure – and these days that kind of genuine customer service is difficult to find.  No matter how many customer and vehicles, it is obvious that every customer is No. 1.
Harwood Heights Auto Body is a Model type business that excels above others in the industry.  From setting up a car rental and delivery within a matter of minutes, coordinating with the insurance companies and adjusters (some more difficult than others), to taking out and putting in difficult car seats, to returning a vehicle to the customer in immaculate and in perfect condition, Harwood Heights Auto Body is No. 1 and proficient in all they do.  What a great team!
Thank you,


I would like to thank everyone at Harwood Heights Auto Body for the hard work on my car.  It looked beautiful when I picked it up… better than when I bought it!  I will do my best to stay out of the way of semi trucks! Thanks again for all your hard work!